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How Using a Lead Acid Battery Can Negatively affect Customer Satisfaction?
2021-04-30

Applications and vehicles that need battery power are anticipated to run longer, stronger, and also much faster in today‘s market. Users often put excessive stress on applications that make use of lead-acid batteries, which frequently results in early battery failure. Designers have the ability to prevent the batteries of their products from failing by installing a more robust battery as the "heart" of an application. The wise option is lithium-ion batteries.

However, many products still reach the marketplace with lead-acid batteries as their source of power. The disadvantages listed below clarify why lead-acid batteries negatively affect customer satisfaction:

1. Slow Charging Limits Operational Time

The recommended charging rate for a lead-acid battery is commonly about 10 % of the ranked capacity. Charging at a higher rate causes the battery to heat up to extreme temperature levels, which is harmful to battery life. A sluggish charge rate is very important for lots of end-users to think about it due to the fact that this aspect limits an application‘s operational time. In order to increase runtime, an extra battery or a larger battery is required.

2. Insufficient Run Time is Frustrating

Because of its internal resistance, a lead-acid battery‘s usable capacity is commonly 50 to 65 % of the ranked capacity. For instance, a 12 V 100AH lead-acid battery only provides a real usable battery capacity of 50AH to 65AH in a complete discharge cycle, depending upon the discharge load.

As the battery ages, usable battery capacity reduces. Batteries need to be extra-large to keep their expected run time in the long term, which is seldom possible due to each application‘s requirements. Otherwise, lead-acid batteries have to be changed well before they have reached their capable cycle life. Inadequate run time leads to unforeseen costs and disappointment for the consumer or end-users, causing a higher chance of consumer dissatisfaction.

3. High Maintenance Needs Are Frustrating

There are lots of factors a battery might require replacement prior to its anticipated end of life. Extreme temperatures, depth of discharge, and improper or insufficient battery charging are all considered to cause early battery failure.

To make sure that longer battery life is achieved, lead-acid batteries must be continuously checked as well as taken care of. The testing and upkeep demands are too labor-intensive for most consumers. Furthermore, battery maintenance requires time and money that numerous customers are not able to manage. When we talk about lead-acid batteries, maintenance is an absolute requirement. Otherwise, clients will need constant battery replacements.

For most applications, the battery is a reconsideration. Battery choices are generally ruled out till late in the building process. In order to match and go beyond the expectations of clients, the appropriate battery needs to be at the leading edge of layout considerations.